Privacy policy
Additional information on data protection.
Here you will find what is and is not done with your personal data on this website.
This policy expresses how the personal information of all persons who interact with 10Masters through this website will be treated and protected. Please read all sections of the Legal Notice, the Cookie Policy and this Privacy Policy before using this website.
In accordance with the provisions of Regulation EU 2016/679, of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights, Cristian López López, informs you that by accepting this Privacy Policy, you give your express, informed, free and unequivocal consent for the data you provide, and on which the security, technical and organisational measures provided for in current regulations are applied, to be processed by Aida Pastor Parcet, as the data controller.
Who is responsible for this website?
Identity of Controller: Cristian López López
Trade Name: 10 Masters
TIN: 47271524-S
Address: Calle Coll i Pujol 95, 4º - 2ª, 08912 Badalona
Email: info@10masters.com
Social activity: Vocational education training and professional development, not higher education.
Contact details of the person responsible or representative, and of the Data Protection delegate if applicable: admin@10masters.com
What personal data is collected on this website?
For the purposes set out in this Privacy Policy, 10 Masters collects and processes the Personal Data detailed below, which will depend on the different products or services you request on this website:
Identification data: name, surname.
Contact details: address, e-mail, mobile phone number.
Contractual data: data on contractual operations, ID number, products and services acquired, financial operations, payment data.
Navigation data: IP address, device type and identification, type of browser, domain through which you access the Website, navigation data, Website activity.
On what legal basis are these data processed?
We treat your personal data on the following legal bases:
The execution of a contract with 10Masters, to contract services, publish advertisements and manage the requested services.
The user's consent in relation to the contact, the subscription to contents and the sending of commercial communications, via email, cookies or messaging systems.
The legitimate interest of the controller to protect the users of the 10Masters website from abuse and fraud in the use of our services.
For what purposes will we process your data?
On this website, there are different forms, the information collected in each of them will be used in the following way:
Content subscription forms: there are several forms to activate the subscription. The data provided will be used exclusively to send the Newsletter and keep you updated on news and offers, exclusively for subscribers of 10masters.com
Comments form: The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.
Contact form: There is also a contact form for queries, suggestions or professional contact. In this case, the e-mail address will be used to respond to them and send the information required by the user through the website.
Registration Form: In this case, we ask for the following personal data: Name, Email, so that you can create an account in our system and access its functionalities.
Sales form: We also process data to manage the purchase of on-line training videos, including order management, payment and all operations related to the procurement of the service or product chosen. This includes sending follow-up emails, responses, invoices, receipts, etc.
Personal data conservation period
Customer data: The period of conservation of personal data will vary depending on the service that the Customer procures. In any case, it will be the minimum necessary, being able to be maintained until:
4 years: Labour Infringements and Penalties Law (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 and ff. General Tax Law (accounting books...).
5 years: Art. 1964 of the Civil Code (personal actions without special time limit).
6 years: Art. 30 of the Commercial Code (accounting books, invoices...).
10 years: Art. 25 of the Law on the Prevention of Money Laundering and the Financing of Terrorism.
Subscribers' details: From the moment the user subscribes to the time he or she unsubscribes.
Data of potential customers: the data will be kept in any case for the duration of the established commercial relationship and, once it has ended, for two years, unless the user requests its deletion Before that time.
What are your rights regarding the use of your data?
Anyone has the right to obtain confirmation as to whether or not 10 Masters is processing personal data concerning them.
Interested persons have the right to:
Request access to personal data relating to the person concerned.
Request its rectification or suppression.
Request its cancellation.
Request the limitation of its treatment.
Oppose its treatment.
Request the portability of your data.
If you have granted your consent for any specific purpose, you have the right to withdraw the consent granted at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.
In the event that you feel your rights have been infringed concerning the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
To exercise these rights, you may write to info@10masters.com.
A form exists for you to exercise your rights, you can request it by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
These forms must be electronically signed or accompanied by a photocopy of the ID card.
If someone is representing you, they must attach a copy of their ID card, or it must be signed with their electronic signature.
Forms can be submitted in person, by letter or by email to the address of the person in charge, mentioned at the beginning of this text.
Reporting and Breach Notification
Security Incident Reporting and Breach Notification
Cristian Lopez Lopez assumes security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information; however, if Cristian Lopez Lopez, determines that your service data has been misappropriated (including by an employee of Cristian Lopez Lopez, has been exposed by a security breach or acquired incorrectly by a third party) Cristian López López will inform you immediately of any such security breach, misappropriation or acquisition.
To which recipients will your data be communicated?
Many tools used on this website to manage data are contracted out to third parties. In order to provide services strictly necessary for the development of the activity, Cristian López López shares data with the following providers under their corresponding privacy conditions:
External service providers (e.g., payment processing services, order processing, analytics, marketing campaign management, website management, and email distribution as well as other similar service providers) in order for them to perform business functions on behalf of Cristian López López.
This website can be accessed occasionally by the web development and maintenance company, or by the hosting company. They have signed a contract for the provision of services which obliges them to maintain the same level of privacy as is applied to the processing carried out on this website.
Any international transfer of data derived from the use of tools or service providers will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy, secrecy and data security.
Specifically, this website uses the following tools:
Billing tool
Analysis tools
Data secrecy and security
10masters.com is committed to the use and processing of the user's personal data, respecting their confidentiality, in accordance with the purpose of those; as well as fulfilling its obligation to save them and adapt all measures to prevent alteration, loss, or unauthorised access, in accordance with the provisions of current legislation on
data protection.
[This website includes an SSL certificate. It is a security protocol which allows your data to travel thoroughly and safely; that is, the transmission of the data between a server and the web user, and in feedback is completely encrypted or coded].
10masters.com cannot guarantee the absolute impregnability of the Internet network, nor, therefore, the violation of data through fraudulent access to them by third parties.
Concerning the confidentiality of the processing, Cristian López López will ensure that any person who is authorised by Cristian López López to process the client's data (including his staff, collaborators and providers), will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).
Upon the realisation a security incident, Cristian Lopez Lopez shall notify the Client without undue delay and shall provide timely information related to the Security Incident as it becomes known, or when reasonably requested by the Client.
Accuracy and veracity of data
As a user, you are solely responsible for the veracity and correctness of the data you send to 10masters.com, exonerating Cristian López López (10 Masters), from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
Revocability
The consent given, both for the processing and the transfer of the data of the interested parties can be revoked at any time by communicating it to Cristian López López (10Masters) in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.
Changes to the Privacy Policy
Cristian López López reserves the right to modify the current policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In this case, the company will make public well in advance on this site all the changes before they come into service.